Career opportunity

*Note: Due to the sensitive and confidential nature of our business, we are unable to hire current or former clients. We appreciate your understanding as we strive to respect the privacy of all our clients.

We are searching for the next Deja & Co. Sales Professional!

We are a destination boutique. Surrounded by the natural beauty of our Saratoga courtyard, as a Deja & Co. Sales Professional, you will get to work with an incredible clientele. From creating a bespoke piece of jewelry with rare gemstones to guiding a first-time purchaser, you will intuit the perfect jewels that represent the wearer’s individuality and beauty.

We are looking for someone who is passionate about selling natural gemstones, diamonds, and fine jewelry to help grow the Deja & Co. brand. 

As an ideal candidate, you will…

• Be honest, responsible, reliable, punctual, hard-working and energetic
• Consistently provide authentic, exemplary customer service
• Have experience in retail sales, hospitality, or service industries, with experience in luxury sales a plus
• Be efficient, strategic, proactive, productive, and detail-oriente
• Have a security conscious mindset with a strong sense of discretion
• Possess excellent verbal and written communication skills (both in person and over the phone, as well as via email, text and all other social media services)
• Think outside-the-box and creatively problem-solve using critical thinking
• Be motivated, self-driven, and expedient
• Maintain a positive and professional attitude, even under pressure
• Love working as part of a fast-paced and supportive team
• Maintain the highest ethical standards
• Be passionate about serving clients with friendliness and care

What you’ll be doing…

• Build lifelong, multi-generational relationships with clients by earning their trust through the utmost level of service and care
• Work together with the sales team to achieve the boutique's monthly sales goals
• Work independently to achieve your own individual sales goals 
• Strategize and customize your service to provide a bespoke experience tailored to each individual client and their needs
• Work with designers and our procurement specialist to source the best possible jewelry and gemstones within a client's budget
• Work with custom goldsmiths and designers to conceptualize and create bespoke pieces to the client's specifications and budget
• Operate in a fast-paced environment with tight deadlines (think weddings, anniversaries, etc.) 
• Manage multiple projects at once in an organized manner, utilizing technology alongside physical files to keep records of details and ahead of deadlines
• Independently create and manage your own task list to stay on top of multi-step sales projects and day-to-day duties
• Work together with the sales team to take care of walk-in clients alongside scheduled appointments, making sure to provide equally excellent service and make the most of every selling opportunity
• Participate in boutique and local events with a strong drive for making connections and bringing in new clientele
• Work alongside all team members to set up merchandise display each morning, and put it away each evening

Additional Qualifications:

• Over 21 years of age (required)
• Able to work long hours including nights and weekends, primarily Saturdays (required)
• Able to stand for prolonged periods of time, bend, kneel, and lift up to 30lbs (required)
• Familiarity with Mac operating systems preferred
• GIA (Gemological Institute of America) coursework preferred but not required
• High School diploma required, college coursework preferred

Hours: Our shifts fall within the hours of 9am and 9pm, with occasional earlier or later shifts for meetings or special events. Shifts currently average 10 to 11 hours, but can sometimes be longer or shorter. Days worked are Tuesday through Saturday, with a handful of occasional Sundays and Mondays throughout the year, most especially in December.

For Consideration:  If this sounds like you, please take a moment to send your resume and a short description of your personal sales philosophy to recruiting@dejaandco.com.

A Little About Us:  Deja & Co. Exquisite Jewels has been in business for over 50 years, with an established and loyal clientele. We provide an excellent working environment including a positive and professional team, competitive pay, medical, dental and bonus plans, as well as 401K retirement savings benefits. While experience in the jewelry industry is desired, we provide extensive and in-depth education with concurrent job training. It is our passion to create an environment of growth and development for each individual as they, in turn, contribute to the establishment of Deja & Co. as a leading boutique jewelry brand.

Job Level: Intermediate

Schedule: Full-Time

Availability: Day, evenings, and weekends (primarily Saturdays) required

Classification: Hourly, non-exempt

Scheduled Hours: 45 - 55+

Please, no phone calls about this job.