Career opportunity

Note: Due to the sensitive and confidential nature of our business, we are unable to hire current or former clients. We appreciate your understanding as we strive to respect the privacy of all our clients.

We are looking for driven, intelligent, hard-working individuals to join our exemplary retail boutique team. As a Lead Boutique Associate, you will be surrounded by motivated individuals who are each passionate about creating a seamless, intuitive, and luxurious experience for our clients.

With 50 years in business, we move from a deep understanding of our core company values. These include client-centeredness, integrity, acting as a unified team, speaking and acting from respect and kindness, gratitude, resilience, consistency, responsibility and conscientious accountability, as well as ownership of our roles and taking initiative.

An ideal candidate will...

• Have experience in retail sales, hospitality, or other client-facing workplace settings
• Be honest, responsible, reliable, punctual, hard-working and energetic
• Consistently provide authentic, exemplary customer service
• Be efficient, strategic, proactive, productive, and detail-oriented
• Have a security conscious mindset with a strong sense of discretion
• Possess excellent verbal and written communication skills
• Anticipate outcomes and creatively problem-solve using critical thinking
• Be motivated, self-driven, and expedient
• Maintain a positive and professional attitude in a fast-paced environment
• Love working as part of a collaborative team
• Have experience overseeing the completion of tasks and projects, including delegating when appropriate
• Maintain the highest ethical standards
• Be passionate about serving clients with friendliness and care

What you’ll be doing…

Assist the following departments, based on operational needs:

• Sales - Respond to client inquiries and book client appointments strategically to facilitate the sales process. Prepare for client appointments by utilizing CRM software to anticipate client needs. Greet and interact with clients in a kind and professional manner that inspires trust and furthers sales. Notice spoken and unspoken needs of clients and take detailed notes of client requests and preferences, following-up as appropriate. Procure products based on client requests. Style and merchandise products. Serve alcoholic and non-alcoholic beverages, wrap gifts according to boutique standards, restock supplies, take high-quality photos to send to clients, and return products to their displays.
• Administrative - Keep the boutique organized, clean, and stocked. Order and keep an inventory of supplies. Data entry and filing paperwork.
• Accounting - Data entry of daily transactions and filing paperwork, assist with the location and organization of client and vendor invoices for cross-use between sales, inventory, and accounting departments.
• Inventory - Assist with daily receiving of packages, data entry of new items into inventory program, tag newly inventoried items, cross-check tags against paperwork, gather and prepare items for shipping, maintain integrity and accuracy of tags on items being displayed.
• Marketing - Utilize a DSLR camera and lightbox to take high quality photos of jewelry and gemstones, and edit them for use by the sales & marketing departments.

In addition, you will maintain day-to-day operations through answering phones, general light housekeeping, product display set-up and clean-up, and hospitality set-up.

Hours:

Our shifts fall within the hours of 9am and 9pm, with occasional earlier or later shifts for meetings or special events. Shifts currently average 10 to 11 hours, but can sometimes be longer or shorter. Days worked are Tuesday through Saturday, with a handful of occasional Sundays and Mondays throughout the year, especially in the month of December.

Additional Qualifications:

• Over 21 years of age (required);
• High school diploma or equivalent (required);
• Ability to stand for prolonged periods of time, bend, kneel, and lift up to 30lbs (required);
• Ability to perform job duties in alignment with company expectations as detailed in post above, with or without reasonable accommodations (required);
• Familiarity with Mac operating systems;
• Skilled with paper crafts - precise cutting, gluing, etc.; and
• Experience in retail sales, hospitality, or service industries
• Flexible availability with days, evenings, and weekends (Saturday) required

For Consideration:  If this sounds like you, please take a moment to send your resume to recruiting@dejaandco.com.

Role Classification

Job Level: Intermediate

Schedule:  Full-Time

Availability: Days, evenings, and weekends (Saturdays)

Classification: Hourly, non-exempt

Scheduled Hours: 45-50+

Benefits: Monthly contributions toward medical, dental, and vision insurance premiums, 401k (company matching up to 4% gross income), profit-sharing, annual bonus eligibility, vacation pay, and parental leave.

Please, no phone calls about this job.